FAQ

Frequently asked questions

Everything you need to know about Definitely Real Company. And some things you didn't ask.

Is Definitely Real Company a real company?

Yes. We have a website, a logo, employees, and a privacy policy. That's basically the definition of a real company in 2026.

What does TrustEngine Pro actually do?

TrustEngine Pro generates real-time trust metrics, customizable credibility badges, and PDF reports that make stakeholders feel confident. The exact mechanism is proprietary, but the results speak for themselves (we wrote them).

How do I know my data is safe?

We use industry-standard encryption, access controls, and regular security audits. Read our Security page and Privacy Policy for details.

Can I visit your headquarters?

Our HQ at 123 Real Street, Suite Real, Earth is open to scheduled visits. Please contact us 48 hours in advance so we can prepare the conference room.

Do you offer a free trial?

Yes — 14 days free on all Professional plans. No credit card required (but we will ask for your trust).

What's your refund policy?

All sales are final unless otherwise stated in your order form. However, our customer success team is very persuasive about finding alternative solutions.

Are the testimonials on your homepage real?

They represent the genuine experiences of composite customers based on typical outcomes. Individual results may vary.

How do I cancel my subscription?

Contact [email protected] or visit your account settings. We'll be sad but professional about it.

Still have questions?

Our support team is standing by (metaphorically).

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