Last updated: June 18, 2026
Definitely Real Company ("we," "us," or "our") operates the website definitelyrealcompany.com and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services immediately (though we will miss you).
1. Information We Collect
Information you provide directly
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms, demo requests, or newsletter sign-ups
- Create an account on our platform (if we ever build one)
- Apply for a job through our careers page
- Communicate with us via email, phone, or carrier pigeon
This information may include your name, email address, phone number, company name, job title, and any message content you submit.
Information collected automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type, operating system, and device identifiers
- Pages visited, time spent, and referring URLs
- Cookie and tracking data (see our Cookie Preferences page)
Information from third parties
We may receive information about you from third-party sources such as analytics providers, advertising partners, and publicly available databases. We use this to understand whether you seem like someone who would trust us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Services
- To respond to your inquiries and fulfill demo requests
- To send marketing communications (you may opt out at any time)
- To improve our website, products, and overall realness
- To analyze usage trends and measure campaign effectiveness
- To comply with legal obligations and protect our rights
- To generate aggregate, anonymized statistics for investor presentations
3. Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area or United Kingdom, we process your personal data based on:
- Consent — when you opt in to marketing or cookies
- Contract — when processing is necessary to fulfill a request you made
- Legitimate interests — for analytics, security, and business development
- Legal obligation — when required by applicable law
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service providers — hosting, analytics, email delivery, and CRM tools
- Business partners — when you request integration with third-party services
- Legal authorities — when required by law, subpoena, or court order
- Successors — in connection with a merger, acquisition, or sale of assets
All third parties are contractually obligated to handle your data with at least as much care as we do (which we believe is a lot).
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for 24 months. Analytics data may be retained in aggregated form indefinitely.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security (but we can guarantee we tried).
Learn more on our Security page.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your personal data
- Portability — request your data in a machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — where processing is based on consent
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days (or the timeframe required by applicable law).
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver relevant content. You can manage your preferences on our Cookie Preferences page or through your browser settings.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses to protect your data during cross-border transfers.
10. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Definitely Real Company — Privacy Team
123 Real Street, Suite Real
Earth
Email: [email protected]